Job Gulf – Gulf Jobs in Dubai, Middle East & North America

Security Consultant – Security Assistance Center – help AG Middle East

The Security Consultant is responsible for the proper and accurate handling of support requests of help AG’s customers. The Engineer will receive requests by Email and Calls and handle those according to help AG’s support workflow including

• internal and external escalation

• continuous communication with the customer

• providing solution scenarios

• proper and accurate use of tools (Ticket System, Time Tracking) and documentation of the tickets

• follow-up on any escalations in time.

The primary targets are customer-satisfaction, professionalism, accuracy and an outstanding high quality in the work/duties.

Job Details

Date Posted: 2013-04-19
Job Location: Dubai, United Arab Emirates
Job Role: Technology/IT
Company Industry: Information Technology
Monthly Salary: US $4,000
Joining Date: 2013-06-01

Preferred Candidate

Career Level: Mid Career

Apply Now

Jobs in UAE

Search All Jobs

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.