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Group Reservations Agent

This job posting expired and applications are no longer accepted.
Ritz-Carlton
Published
June 16, 2016
Category
Saudi  
Job Type

Description

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations.