•Is the first point of contact within IT and provides first time fix and basic configuration setup to the customer in all elements of I.T.
•Logs incidents to other team members within IT for all issues that cannot be resolved on first point of contact.
•Perform analysis, diagnosis and resolution of problems for end-users, recommend and implement corrective solutions.
•Carry out any Software Installations.
•Follow escalation and major incident procedures
Job Details
| Date Posted: |
2013-03-30 |
| Job Location: |
Riyadh, Saudi Arabia |
| Job Role: |
Technology/IT |
| Company Industry: |
Information Technology |
| Monthly Salary: |
US $3,000 |
Preferred Candidate
| Career Level: |
Entry Level |
| Gender: |
Male |
| Nationality: |
Saudi Arabia |
| Degree: |
Certification / diploma |
Apply Now –
Jobs in Saudi Arabia
–
Search All Jobs
