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Passenger Agent – On-Call

City of Calgary Published: February 12, 2018
Location
Calgary, Canada
Job Type
Category

Description

Process calls, interact with agencies, confirm trips, and maintain documentation for all requests. Service concerns, late vehicle inquiries, and interpretation of Calgary Transit Access (CTA) policies and procedures. Answering customer inquiries; Use transit software to process trip requests for customers who are unable to use fixed route Calgary Transit services....

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