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Help Desk Assistant

Darwish Interserve
November 5, 2018
Doha, Qatar
Job Type


*Job Description* * Be the first point of contact for all customer enquiries; escalate concerns of a complex nature to the Helpdesk Supervisor for advice and guidance. * Log communications to keep a detailed record of all problems diagnosed and fixed. * Log all job requests that are received via telephone and email onto the CAFM system. * Prioritize job requests received through the CAFM system. ...

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