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Customer Service Representative II

Chicago Transit Authority Published: December 29, 2017
Location
Job Type
Category
USA

Description

Address customer concerns via inbound telephone calls including but not limited to fare media products, reduced fares, bus and rail service, travel information, CTA accessible services, account management and complaints resolution. Demonstrate exceptional computer skills and the ability to operate CTA databases to enter and retrieve customer feedback, and other types of communications equipment,...

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