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Customer Service Representative

City of Austin Published: June 6, 2018
Location
Job Type
Category
USA

Description

The position will research information given by management and other departments as requested, process requests for billing, enter Field Activities or To-DOs in CC&B system for billing requests, cart orders, correct any programming discrepancies in CC & B to eliminate duplicates and errors created by software, order field checks for carts and handle customer escalated calls transferred by the 311 ...

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