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CALL CENTER HELP DESK SUPPORT

Specialized Medical Solutions Published: January 7, 2018
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Description

* Provide first level contact and convey resolutions to customer needs. * Properly escalate unresolved issues and queries to the next level support. * Monitor, route and redirect problems and issues to correct resources. * Follow-up with customers, provide feedback and ensure problems or issues through resolution. * Communicate well and respond to email messages for customers inquiring and...

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